Friday, September 27, 2019
Organizational behavior (research analysis) Assignment - 2
Organizational behavior (research analysis) - Assignment Example To ensure that all the employees are up to date with the company values, I would organize annual events whereby the employees will be reminded on the core company values. Internal conflict resolution has been found to be more effective as compared to external methods such as courts. To come up with a good conflict resolution strategy, I would seek the opinion of the employees on workplace conflict guidelines. Conflict resolution should begin at the departmental level so that small disputes are handled before they blow up (Taylor, Rebekah, and Pamela 24). Every department should have a conflict mediator who will be trained on conflict mediation. Although training would be expensive in the short-term as compared to hiring mediators, it will be worth the cost since no new wages will be incurred in the future. Department managers will be trained as conflict mediators. Integration of management skills and conflict mediation will help solve conflicts wisely. Ineffective communication problems are bound to cause havoc in a working environment. As the new manager, I will ensure that communication channels are effective so as to avoid misunderstanding. The structure of the organization will be altered so that communication will be easier. Every department head will communicate directly to a central manager whose main function will be coordinating the different departments. The central manager will pass information from department to department and hence no cases of departmental misunderstanding will arise. According to Taylor, improper communication in departments is the root cause of conflicts in organizations (Taylor, Rebekah, and Pamela 56). He argues that a central communication point helps solve communication problems. Fair evaluation is defined as the process of determining an individualââ¬â¢s job-related actions without favoring or discriminating them. Fair evaluation also means that the employeeââ¬â¢s
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